FAQs


1. Where can I find the baking instructions?

1.1. You can find baking information on our website.

Click here and download the pdf file under “Technical Info”.

2. What temperature & how long they should be baked as the instruction were not in the box?

2.1. Raw and pre-baked Maria Nata are heated at different temperatures and heating times varies as well. Click here and download the pdf file under “Technical Info”.

3. Also can you bake from frozen or needs to defrost first?

3.1. You can bake Maria Nata pastel de nata without needing to defrost

4. Once thawed can I freeze the natas again?

4.1. It’s possible however we strongly recommend to not do that mainly because of room temperatures issues that allow bacteria’s to multiply.

5. Can you freeze Maria Nata pastel de nata once ready to eat?

5.1. No! Once Maria Nata pastel de nata is baked, it should be eaten within the next 12 hours.

6. Should I bake Maria Nata pastel de nata with the aluminium moulds or not?

6.1. With! The Maria Nata team sources purpose made aluminium moulds for best results and to facilitate the baking process. There is no need to transfer to other baking trays.

7. Once ready what is the best way to keep Maria Nata pastel de nata fresh?

7.1. Maria Nata pastel de nata is best kept at room temperature without the aluminium moulds.

8. How much is minimum order and delivery?

8.1. We don’t have a minimum order.

8.2. We have delivery service free of charge in London.

Outside London we can organize a door-to-door delivery service.